• Contact us

  • Skip to content
    Smart TV sale | Enjoy up to 80% OFF on selected items
    Smart TV sale | Enjoy up to 80% OFF

    Shipping & Delivery

    Delivery Time

    Our Standard Delivery time is 1-7 Business Days for most in-stock products and delivery addresses in Australia.

    The delivery time and cost can be calculated on the product page and cart page using the Shipping Calculator, and will be shown on the checkout page.

    If for any reason there is a delay or an item is on backorder, you will be notified via email.  

    If you have any special shipment requirement, please email us at support@techstoreco.com.au, and we will do our best to accommodate your needs. 

    Partial Shipment 

    Some orders may be sent in multiple shipments. You will receive multiple tracking numbers if your order has been part shipped.

    Delivery Cost

    We offer FREE SHIPPING on some items, and we charge a $15 flat fee for our Standard Shipping option of 1-7 Business Days lead time for most in-stock products and delivery addresses in Australia.  

    Some large-sized items will have a higher fee, depending on the product's size and delivery address.

    The shipping cost and time can be calculated on the product page and cart page using the Shipping Calculator. 

    The shipping cost will also be calculated at checkout before you proceed with the order payment.  

    Partial Shipment 

    Some orders may be sent in multiple shipments. You will receive multiple tracking numbers if your order has been part shipped.

    Shipment Delay or Back Orders

    If, for any reason, there is a delay or an item is on backorder, you will be notified via email as soon as possible.

    Return Request

    For return requests, please email us at support@techstoreco.com.au.  

    All goods returned must clearly state the customer's name, order no, telephone number, fault details and proof of purchasing. These goods must be in Tech-Store Co's original packaging and condition, with original insertions, fixtures and parts. Failure to do so will result in the refund being invalidated. 

    Return shipping costs are non-refundable and are at the customer’s expense unless we are responsible for the return. In these cases, we will provide a return label to use. 

    We promise to replace any faulty product and pay for the return freight, on receipt, evaluation and acceptance of the goods.

    Return Policy

    Please check our Returns and Warranty Policy page. 

    FAQs

    Check our FAQs page for more info on ordering, delivery, returns, payments, gift cards and more.

    ×
    Welcome Newcomer